hey everyone this is stefan from
projectlifemastery.com and in this video
i'm going to be interviewing a Steven
summers from marketplace superheroes now
Steven is a successful Amazon seller
that sold over 4.5 million dollars worth
of products physical products on Amazon
internationally not just in the United
States but all over Europe as well I'm
super excited to be interviewing Stephen
today and asking him a little bit about
the secrets and strategies that have
allowed him to build a very successful
multi-million dollar Amazon FBA business
so Stephen welcome to today's interview
and I'm super excited for this session
thank you very much Stefan and funnily
enough my name is Stephen but all my
American buddies say it's Stefan because
of my spelling sir I used to be caught
we could be Stefan Stefan in America I I
totally get it the other way around as
well floppity I'm Stephen all right oh
my go
so I'd love to hear you now how did you
get started to building online
businesses and how did you get into
selling physical products yeah great
question so just to give some context at
the time recording I'm 28 years old now
so I started in business nice in my
teens right I was trying to build
music and stuff like that and never
really running like a full-time business
but being quite entrepreneurial and so
fast forward to college I did two years
in that this all has a point by the way
the two years in college study business
I did marketing at nighttime diploma and
my third year and I really got into
business in college of student of the
year my second year and just really
enjoyed it when I got to my third year I
thought to myself you know like I'm not
learning how to become an entrepreneur
here I'm basically learning to become an
employee so at the time I was trying to
still make it with my band and then at
that point as it does it ended and that
was it so I was in a position where as
working in a government job at the time
I was a data processor which is the most
boring job under the song but I was in
so is in this place was like what do I
do how do I get this business running
sure I've been entrepreneurial but I've
never run a business before that's paid
me too
and pay rent and all those things we do
now right so I went there was a lot of
people do and started searching how to
make money online
unfortunately I ended up getting scammed
left right center because you know all
these products that they they promised
everything and they didn't deliver a
whole lot and I was buying the cheap
products like the twenty seven dollar
things and all the rest because at the
time I didn't really have any money so I
was buying and buying the blind and
going okay how do I started this
business how do I do it
and so after maybe three four years or
more of just constantly running around
in circles trying to get into affiliate
marketing this and that the other I just
said you know I gotta find somebody who
can help me so I did I went on another
search and after a long time I was
shorted and Stefan I met a guy called
Robert through my aunt he was a friend
of hers and he's still my business
partner to this day and marketplace
superheroes Robert Ricky and so I call
this guy and said listen I want to learn
what you do because he had a business
selling physical products on Amazon eBay
and places like that at the time in the
UK and so yeah he was really cool he
said you know come on up and you can
spend a week working with me and so I
took a bit weeks vacation spend a week
working with this guy and within a week
I just saw like a future I was like well
there's real sales here I see real
products in a warehouse moving at the
door every day this is something that
I've got to get involved in and so I
went back to work and said hey can I
take a year off to try this out they
said no so I said right I'm gonna have
to quit Wow so I quit my job moved into
my aunt's spare room I had no money
practically and worked for free with
this guy for nine months ins warehouse
at figuring out how all this stuff works
and the great thing Stefan was I could
apply my book knowledge now to a
physical business that was running and
so Robert phenomena intelligent guy
great with numbers great with products
and all output he didn't have some of
the book knowledge that I brought so we
should join forces we came up with this
whole new way of looking at running an
Amazon based business and you know six
years later now we've with the millions
in revenue uh and it just worked really
well for us that's amazing
um it's pretty inspirational I think one
common thing you mentioned items for
myself and many other people as well as
oftentimes people initially when they
want to start a business or they want to
find a way to make money online they try
to do it on their own
right sure searching on Google they're
trying to learn from blogs and forums
and you know trying to piece together
everything and I found that from your
experience as well that's so frustrating
because you know you're trying to
combine you don't have the step-by-step
structure so you're trying to combine
all these different things and there's
so many gaps along the way and it sounds
like not until you finally realize I
need to find a mentor I need to find you
know somebody that's done it someone
that's proven some that can hold my hand
walk me through the steps so that's
pretty amazing
so I guess my next question is have you
kind of already shared a little bit but
what kind of success and results have
you been able to accomplish from selling
physical products and what's what's the
primary business model is it selling on
Amazon or yeah I understand you guys
sell internationally as well yeah sure I
love that answer that so in terms of
results now I'm doing this six years my
sixth year at the moment we've done
actually at this point be closer on six
million dollars now in revenue at this
point we actually sell on Amazon in
seven countries so we so in the US
Canada which is only a small market
unfortunately and UK Germany France
Italy and Spain and we started selling
in Europe really early on in my career
maybe a year year and a half into my
experience to actually being online so
we're selling in Europe a long long time
now and you know our European account is
so old we actually had to set up an
account in every country which you know
nowadays with Amazon we'll talk about it
more in this presentation our
presentation is interview we'll talk
about the EF and thing called the
European fulfillment network which makes
it so easy to sell in Europe now so
doing about six years but six million
dollars run multiple companies now I've
got two seven-figure businesses you know
things like like marketplace superheroes
which we'll touch on later we run
warehousing services and all
kind of stuff so lots of businesses now
a lots of experiences now in six years
just uh you know yourself Stefan your
life can change very quickly once you
find the right people the right
strategies but I think the big thing
which I'm sure you resonate with is
actually the mindset how we think of the
things because I know from the time I
started to know my brain is completely
completely different that's awesome and
you live in Ireland is that right yeah I
live in Ireland and yeah but I travel
I'm in the US all like this year alone
I've been there like six or seven times
already we speak at events all over
there so I still live in I remember yes
okay great no the reason why I ask a lot
of people I guess when they get started
selling on Amazon most of the general
philosophies you want to start on
amazon.com the US market that's the
Juris market but I have a lot of people
I live in Canada and Amazon's not as big
there and there's a lot of people on the
YouTube channel people on the podcast
that when you're listening to live in
Europe and you know oftentimes people
thankfull can I start in the UK can I
start somewhere in Europe instead so
what are your thoughts on that you need
to start in the US or could you just
start you know based on where you live
or does that really matter
yeah it's a great question and I think
there's a few different school of
thought I think the reality is though
overall it doesn't really matter but
that said you know the US and there was
a great market place still we still have
a great business there and a lot of
people started their book as you can
sure you know Stefan you know the u.s.
become more and more competitive now
despite the fact are still plenty of
opportunity I mean you know a 10% of all
retail sales are only made online in the
US so there's 90% still made offline
which says there's still a lot of room
for growth but of the growth that's
currently available certainly at the
u.s. is more competitive no question
about it
still a massive opportunity but when it
comes to Europe this is the thing I'm I
want to get across early on here is that
we have two things we've got what's
called the efn on the unified European
Amazon account so all that means is
unified account has five countries that
sit in one account so kind of like in
the u.s. now with the North American
unified account which has the u.s. as
Canada has Mexico
one account in Europe we've got five
countries in one I'm the really powerful
thing about this is you can actually
send all your stock to one centralized
location in Europe one of those
countries and Amazon will actually allow
you to translate your listings get them
onto each of those different countries
and then they will send your products
individually to your customers from one
location really powerful
so when you say like should I start in
Europe or should they start in the US we
would say start in both because that's
what we teach people to do but if you're
like say it's your first business you're
like well I don't wanna you know
necessarily put everything in or
whatever mental framework you might have
around that I would say if you live in
Europe start in Europe you live in US
sure start in US but the beautiful thing
is and it's a great book actually called
the entrepreneur revolution by Daniel
Priestley he talks about something that
called the GSB I always get that wrong
it's called a global small business and
this is the what we have the opportunity
to do now is as you know Stefan we both
run global businesses now at be it in
our Amazon I run a global business there
and I'm sure you're moving that way and
you run a global business for project
life mastery you know I've got global
businesses we teach people stuff all
over the world and so that's what we
want to take advantage of now we don't
have to confine ourselves to one country
because it's so possible now to do this
globally and that's what I think is so
exciting it's awesome so that's pretty
amazing so if you want to sell the u.s.
you're talking about the accounts to
Amazon seller central accounts is that
right yes that's exactly yeah so in the
u.s. you set up your Amazon seller
central from that account you can sell
in Mexico as well I believe and they do
all the fulfillment for you but you're
saying a sell in Europe that there's one
primary I guess the filming center that
you can set up with another with your
other seller central account and then
yes you can basically sell in the UK
Germany they're going to ship to all in
other countries in Europe yeah so
exactly right so you set up a European
account and then what happens is you
send all your stock to one country and
what happens then is that as someone
from Germany buys and let's just say
your stock sitting and take a random one
it's all sitting in Spain right for
whatever reason so then
customer buys they get it from your
Spanish inventory ship in the Germany
France ship it to France and so on so
forth and now there are a few things you
got to be aware of we cover a lot of
this in our trainings but one of them
being and we won't get too far into it
today Stefan's it's a long conversation
but one big tip I give for people today
is don't go into Europe with an LLC I've
been a limited liability corporation in
the US or any non EU entity and the
reason we don't do that it's a taxation
reason so whenever you sell in Europe
and Canada is called a GST so GST
marie-anne Celestia yeah and us we have
sales tax yeah so in Europe we have v80
and so if you come in as a non EU
company problem is you're gonna have to
charge that sales tax straight away it's
generally twenty percent but the problem
is is that if you come in and you sell
to a Spanish customer you actually have
to register for Spanish dat then
immediately French customer of France
Austria Germany so there is another way
to do it which we do train it takes a
while to get through it all but there's
a way around that is what I want to tell
people so fear not but Dad that's a big
tip I know a lot of people who've come
into Europe with an LLC don't do it
don't do it on through okay that's
awesome um and also to be clear is your
business model is it primarily private
labeling products yeah ice focus on a
teach absolutely yeah we've done
everything you know we've done buying in
bulk from guys who have branded items
and selling them online we've done by
Aliexpress and see what happens but we
import our products primarily from China
and we brand all our own items ourselves
and the reason Stefan behind that is is
just that's where the margins are to
make real money in this business as some
people do things like retail arbitrage
where the Walmart may find something and
then they buy lower sell higher in
Amazon and you know they're those
business models work you can make money
doing that but the problem is is that we
have a very simple philosophy I'm going
to share with you and this is where the
fortune this one-sentence going to give
it to you and you're going to probably
go this is a simple sentence in the
world statement but I'll give it to you
and that is we want to sell simple
products over and over again
an ever-decreasing costs with what we
call a network effect explain what I
mean by that so simply it means simple
products we don't want to sell like
really sexy items that are like you know
flying off the shelves and they're ultra
competitive we don't to do that simple
then we want to sell them over and over
again so on some of the multiple
customers in multiple countries which we
can do they're pretty simply we want to
do that so simple product into over and
over again ever decreasing costs meaning
that as we start to import more products
right we come in via C shipments not air
freight all the time there's a lot of
people do they fly things in over the
air we want to bring it over see
shipment over time and that allows us to
decrease our cost per unit which means
we make more and more and more money and
then with the network effect we want to
protect their product in some way we do
that by branding our products and
there's lots more of that but that's the
simple way we look at it that one
sentence in any business actually will
make you a lot of money that's awesome
and by the way for those that are
watching this right now Stevens agreed
to do a webinar where he's going to go
into more specifics as well sharing some
of this actual model and strategies and
we're going to share more of that a
little bit later on this call but for
now I will mention there'll be a link in
the description you guys can go there
and sign up for the webinar or you can
go to prop marketplace superheros comm
slash project life mastery so we're
listening to this on a podcast in a
market place superheros comm slash
project life mastery give me a lot more
information there for you guys
awesome so oftentimes a lot of people I
guess one period barrier they have is
they think okay how do i how do I get
started and how do I find a potential
product to sell um and I know you guys
as you mention you focus on the more
narrow niche products rather than the
more competitive ones tips on finding
potential products that they can private
label and sell yeah I do I'm going to
give you the the way to think about it
actually we're not going to get too
specific but if I give you the way to
think about it you'll understand when
you understand you can make things
happen that's how I always have learned
so we've for stage process we go through
my apply superheroes to find these kinds
of products and the first stage is is
a forest product gauntlet by the way
because there's four asses alright so
the first s is what we call search so
we're going into the Amazon Marketplace
we go into say shop by Department on the
amazon.com homepage and we go down we
find categories we can sell in so let's
just say for example we're in patio lawn
guard just as an arbitrary example so we
go in there and we say ok let's first
look at the top 100 now we're never
generally gonna find a product we can
sell there but it gives us an idea of
what the market is doing what's going on
ok so we go in there we start looking
down and we say ok can I actually sell
these items meaning is it hazardous is
it glass is it delicate as it got sharp
edges and we have a whole big checklist
we go through first and that just tells
us can we actually sell it so once we
see yeah we can we start building the
list up of all these different products
in the top 100 and beyond the top 100
that we find so then we go into the next
stage will be call shortlist so we go
into products we say how many reviews
that they got how they got like
thousands reviews how many listings are
available out there just tons and tons
of listings that all look the exact same
with no difference whatsoever we look at
things like the reviews and we start to
say okay can I find opportunities in the
reviews for making a different kind of
product or something that's better than
what everybody else is doing
the third stage when we start narrowing
down from there and we have software we
use for all this kind of stuff then the
third stage we call short we call it now
so we got shortlist I've got a select my
brain is really bad today it's a leg
stage we start to say okay so we know we
can sell them we've got rid of lots of
items in the second stage where I'll
cater to many reviews too many listings
the this is too big a brand which can
compete and we kind of are narrowing
down we say right let's start looking
for some suppliers now let's go to
places like Alibaba
let's find people we can speak to and
get an idea of what we call 'evil
because it's the free onboard cost the
raw cost of your supplier so we get a
feel for that we start to figure out a
profitability we look at the dimensions
of the product how heavy is the product
and we start to figure out okay how
profitable this is going to be based on
what's already selling in the market so
we get a feel for that and again we have
calculations we run we build a software
for because
was leased up spreadsheet after
spreadsheet did there all this stuff so
in the last stage then we do really
what's called a source stage where we
know we can sell it we know what makes
sense we know it's really profitable now
how can we afford it because we're gonna
have lots of different products we can
sell at that point and we're going to
generally have a couple of suppliers
purpura and that's really what we do and
we go into more detail whenever we do
our trainings and stuff but if you that
what it does is it D risk to yourself as
you go through a pro step because most
people what to do is they say if it's
sub hundred vs our best seller rank in a
category if it's got at thirty listings
or whatever I can sell it because
everybody what they do is they have this
mental framework of I'm gonna drive tons
of traffic to my product through
Facebook through whatever we don't do
that Stefan it's hard to believe but
we've never driven a social add to any
of our Amazon products we only use
Amazon's PPC pay-per-click system
nothing else and if you look at
companies like Google right multi
multi-billion dollar company their
hiring process is a bit like our product
research process what they say is we
spend all our time in the hiring stage
because most companies spend their time
in the training stage because they don't
get their hiring correct so we spend all
our time getting those front end
products correct and then that allows us
to not necessarily even have to buy any
traffic etc Amazon so that's that's how
we do it so basically you guys spend
extra amount of time and all the
research and I think that's that's
really the most important case because
yes you take a product that's not in
demand there's no potential for no it's
buying doesn't matter what marketing
that you do you know no one's going to
buy it
so that's a key right that that's
awesome um what kind of get akut margins
do you typically aim for with products
that are going to sell yeah so what we
look to do is we to calculations but
they're the same thing they they're the
same result so we think we call profit
on investment which is kind of like
return on investment but it's not
exactly the same and we have them what
we call profit on return so profile
investment what that means is it is the
the profit we're making on our original
percentage so we look for a hundred
percent so if we buy something for five
books we want to have $10 back net
profit after everything is paid all the
Amazon fees etc etc etc so we want to
double our money basically at least now
some people they can do more than double
their money some people talk about crazy
profit percentages but that's what we
look to do if somebody tells you they're
doing a profit on investment of like 30
to 40 percent wrong million miles away
from it because the effort is not worth
it because you've got to bring it in
from trying to do all this work you got
to be a little beast doubling your money
the second thing is then it's going to
get you the same result basically it's
called profit on return it's basically
the profit figure expressed as a
percentage of the sales price so I'll
give you an example you sell something
for 20 bucks
we want a 30% pÃo our profit on return
which means that the twenty dollars
turns into six dollars net profit that's
that's what we look for the six dollars
it'll be the exact same as the PIO I
figure it just you know it's the same
thing so that's what we want to do when
a double aramony is probably the best
way to look at it Stefan awesome one
question that I get all the time for
people is how much money do I need to
get sorry is that the people has
conception that they've got to have this
big inventory to get started and it you
know they've got to spend thousands and
thousands of dollars yeah great question
I'm going to give you a two answers if
that's okay the first one I'm going to
give you is something we call a rule of
five and it's the rule of five it shows
you you don't need tens upon thousands
of products to make money at this and
what we say you need is five products
selling in five countries now we do
international but you know don't get
freaked out it's simpler than you think
and we do five units sold per product
per day per country an average net
profit of five dollars no it's it's like
if you're making six books is it no
course not
we want to sell it's not like it has to
be five dollars and that's just giving
you a mental framework again a structure
in your brain and how you can think
about it but if you did that you'd five
products sign in five countries saying
five units a day per profit per country
you're making five books a unit over 30
days Stephan that net profit would
actually equate to eighteen thousand
seven hundred and fifty dollars right
over a year that's two hundred and
twenty-five thousand dollars net profit
now that's not like oh I have to pay
more
that's actual money into your hands with
five products because it gives us what
we call this multiplication that's
something we only teach for the only
people out there doing it and it's this
multiplication effect from multiple
countries that's what we get and that's
why you know we don't have to spend all
our time you know driving traffic to our
stuff because we just launched it on
multiple countries and with Europe now
it's just a huge opportunity because
it's more near as competitive as us now
that's your other that's one part of it
the second part then in terms of how
much money you need I would suggest that
first of all some people might say you
can get started on like a hundred books
I'd say you can't you just can't write
because if you think about it let's say
something cost you five dollars let's
just say keep our mathematics real
simple it's delivered in all five books
well if you have $100 there you can only
bring in 20 units assuming our delivery
and I was included in that right so
that's never happened but let's just say
it did well if we 20 units of something
and we sell two units one day we don't
sell anything for three days we sell
five units another day sell nothing for
two days one unit some laughing two
units or whatever what does that really
tell us like it doesn't tell us very
much so we need more units to be able to
actually put into the market to see you
know is this going to fly can I get a
feel for what we would call a run rate
so how many units can I sell in a
two-week period and we do two-week
periods because that's how much Amazon
picks anyway I'm getting bogged down the
point is I think if you can start with
between one to three thousand dollars
somewhere in there to get started that's
a good figure to be at because you're
gonna be able to bring in one maybe two
or more products you're gonna be able to
bring in a significant number of units
so that it'll actually tell you what the
potential of the product is like and you
know some people might then say like the
next question is okay well as if I'm
stuck with and units I'm going to give
you two more answers to that so the
first one is this right if you are
doubling your money as we would do in
our products for making a hundred
percent profit well the chances of us
being stuck with something after all the
research we do is limited okay now the
worst case scenario we always tell our
sellers is that you have to bomb the
thing out and eBay or whatever
a cost price just to get rid of the
thing you're not going to make any money
but you're not going to lose any money
at the same time and when you have a
structured research process like what we
have along with the fact you've done
your mathematics correctly you're not in
a position where you're going to lose
money as such at the same time this is
another thing and I'm sure Stefan you
really can resonate with this because I
certainly if whenever I was figuring it
out
when I first invested in a product I was
terrified beyond belief like oh my god I
just spent spent $2,000 or whatever
right it's gone
I never coming back ever again but
here's the thing you got to move from
are now it's becoming somebody who
invests and you're used to spending all
your life on close on fuel on food and
these are the purchases or survival
right whereas we're moving into a
situation where we're able to double our
more or our original investment and
reality is when you're doing that you're
going to get back a multiple of what you
put in you're not gonna lose money
you're gaining money when you do your
work correctly so that's just another
thing I want you to think about that's
awesome so basically if you order a
thousand units of something and get
whatever reason you know you need to
clear your inventory you're saying that
you can just sell it off at you know
break even on your costs so that way at
least mitigates the risk
yeah worst case scenario you just break
even but you know with the amount of
research that we put our people through
generally speaking they don't get wrong
and I would say our hit rate for
ourselves is probably about seven out of
ten and we three that didn't do so well
one of them was like net sell of it's
slow but it'll sell out it's just a bit
slow and the other two maybe they're
just look they're okay well we'll make
some money and one maybe we break even
or something right but generally
speaking we don't blow things out and
eBay remember the last time we did that
because here's the thing as well if
you're doubling your original investment
right some people get greedy and the one
I like 10 extra investment on all this
and that's possible over time whenever
you get a sales velocity going in
multiple countries because the what's
called a flip time the time it takes to
sell something out the more you can
reduce that down the more money you make
right and that's made possible by
multiple countries and you
get the products I know multiple
countries but the thing I would say to
you is that if you can just double your
money on a product you can turn a
thousand dollars into two thousand
dollars in 12 months
there's not many investments you can
double your money in 12 months in that I
can think of offhand really like I mean
the stock market may be Botha's you know
you can't control anything here we
control more of the variables so I would
prefer for a bit more in control awesome
and do you guys have a certain process
go through the launch or products like a
lot of people for example video yeah
ways you know to help you know a bit
about moonstone Amazon you guys do
anything like that you we actually don't
and you know it's so funny we're
involved in a lot of masterminds pretty
high-level masterminds of Amazon sellers
and they're just there's like what are
you guys doing and we always tell them
we spend a lot of time in research we
don't do giveaways we've never done it
before we've never done a social ad in
our lives before and you know and the
reason we don't do it is not that it's
like all we just wouldn't do that but
one some of those things are becoming a
little bit iffy with the Amazon Terms of
Service for in artificially inflating
sales ranks and stuff like that that's
one thing but another thing is like if
you give something away right 70 percent
off or whatever you're gonna make its
profitless exercise for a start your
hope is is that at the end of giving it
all away you're gonna have build such
sales velocity that you're now going to
start making profit but all you've
really proven at 70% off is you can give
something away for 30% and so it's easy
easy easy to give stuff away yeah but
what's more challenging is to sell
something at a profit so for us like we
don't like to give away a strategy
because again if you're investing money
out and then you're giving it away
you're making no money it's very much a
barrier to entry to actually make any
money doing that so we spend more time
in research I'm certainly not saying
wrong if that's working for you
excellent but the way we do it the way
we teach our students we don't use
giveaways or anything like that we do
use the Amazon PPC that's really cheap
clicks it's great and it makes us quite
a lot of money it's not gonna change
anybody's life but it's certainly worth
doing right and from what I understand
you also don't do much to get reviews
either right now
nothing every seller on Amazon they
always want to know how do I get more
reviews yeah they're you know primarily
focused on that so yeah sure like I look
I know a lot of different guys when we
speak all over the place now and spoken
a lot of companies who would say you
know look be honest after the first 25
reviews its marginal the increase but
here's what I would say certain
categories like the Beauty category and
places like that
I think reviews are important and the
reason I think they're important there
is because a lot of times the products
are the exact same there's not very many
key differentiating factors so then
people look at it and go okay well if
these are also saying the same thing the
benefits are all the same what do I go
on well I gotta go on reviews here
because that's gonna tell me what's
better in the eyes of social proof but
in the products we sell stuff em we
don't have a the requirement for reviews
they're very functional
you're very storage orientated and so
we're not like that
concerned about that particular
particular thing and also a be honest
like we've got products that have like
300 organic reviews now and really I two
things one there's no way I can't I add
more reviews there to increase sales
because it could have just happened over
time it got more history I can't see
what was the variable and people will
say well I mean you do a seller poll I'm
sorry if I pull by errs we'll say 90
percent of buyers will say reviews help
me make a purchase like Wahb buyer is
gonna say reviews don't help me make a
purchase like nobody but I don't think
there is important those people make it
out to be I think it's great if you get
a lot of reviews but I mean at the end
of the day do they they change our
business I mean we have Morgana Klee I
would say products don't sell marginally
that much more so maybe it's just the
kind of approach we sell an hour an hour
people we train so but I just haven't
seen it so we just don't do it it's
awesome
so it sounds like the core of what makes
you guys different what you guys focus
on as you said is the research just
picking the right products because yeah
by spending the extra amount of time
there you're just going to have a much
smoother seamless faster path whereas
somebody that might pick a product and
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