hey miles here miles Becker calm in this
video you are going to learn where to
hire a great virtual assistant so you
can free up more of your time to scale
your business it's important for you to
stay focused on the highest valuable
tasks in your business which means you
need to get good at delegating and
handing off those repetitive tasks that
others can do this is where bringing on
a full time virtual assistant can be a
massive boost in your productivity and
it really truly has for my wife and I so
in this video we're gonna cover the
types of things I outsource to my VA s
where in the world I've found the best
virtual assistants and then where what
platform to go find these individuals
but Before we jump into those three
things I want to know have you already
hired your first virtual assistant if
you've already done hiring and you're
looking to grow your team farther put a
yes in the comments below if you've
never hired a virtual assistant put a
want to know where you are I want to
make more great videos on outsourcing
but I need to know where you're at so
yes you've already started hiring no you
haven't started hiring yet that'll let
me know where you are give me a thumbs
up and hit subscribe on your way down
there too back to the curriculum here so
the first thing what kind of tasks do we
actually hand off to our virtual
assistants and I think it's important to
hire full-time because what that does is
it forces you to go find those kinds of
repetitive tasks or identify those
repetitive tasks that you're doing over
and over and over so you could hand them
over to your virtual assistant so I got
a little tiny list here one of the big
things is customer support my VA team
runs most of the support on pretty much
100% of the support social media audits
looking at social media posts we put on
one platform that perform really well so
we can go duplicate that out on another
platform so scrolling back through the
past two three four or five years of our
Facebook fan page to pull out those
snippets those memes that we can go turn
into Pinterest pins etc etc I'm Add
Comment management they manage all of
the comments inside of my advertisements
that run Facebook community moderation
they help out inside of my forum to move
the different threads that are
disorganized or in the wrong place they
move those around for us almost 100% of
our Pinterest marketing is run by our
virtual assistants email audits pulling
our open rates from the different
subject lines into a spreadsheet so we
can quit
see how good our our emails are doing so
we can go look back through our history
to find those subject lines that got
great open rates YouTube audits what
YouTube videos do I not have content on
my website for YouTube to podcast 100%
of the process of this video that you're
watching unless you're on the podcast
and you're listening the whole process
once I upload this that's it I don't
touch it
but it still makes it on to my podcast
feed with every talking head video
that's 100% 100% managed by them
outreach research a YouTube verses blog
I mentioned that one chargeback
management travel research event
research the list goes on and on and a
lot of times I find myself in a
situation where we had something nearly
catastrophic happen our main membership
that has over 350 audio files for the
members around my wife's content we had
an update that eliminated all of the mp3
files so they're paying for access to
300 different mp3s and they just
disappeared based on update of a plugin
so I made a video showing here's how to
fix the problem I sent it over my
virtual assistants and by the time I
woke up the next morning everything was
back working it was in tip-top shape and
they stayed on top of the tickets till
everybody know who was like hey I can't
find the stuff that hey you have now
have access to it again so this is
massive because what it allows me and my
wife to do is to say focus on things
like this this video I can only bring
you this video right like I'm mild
vector this is the miles back to bran
that's obvious my wife's audio files are
the big thing but then the studying my
wife has free time to read the books and
to study and to really kind of maintain
her her kind of finger on the pulse of
of her industry if you will so that's
one of the big keys so those are a
variety of tasks and I'm always looking
at what am i doing what can I hand off
to a teammate what can I turn into a
process or a procedure and then make a
quick video I just record my screen as
I'm doing something and I send it over
and say here go do this and then every
single day they just go do the work and
now it gets done and I can focus on
what's that next most important thing
for me to do on my business so let's
talk about where in the world next at
this point in my career I started hiring
back and I think 2000 and
and 11 2012 I hired my first people and
I have hired people from Africa from
Eastern Europe from the United States of
America from Canada from Mexico from the
Caribbean islands all over Asia as well
so we got the Philippines Indonesia
India proper I think I had South America
in there somewhere like literally the
amount of people I've hired has been
probably about 50 or 60 people at this
point in time and for me I have found
that it clicks most from on many levels
with teammates in the Philippines I have
found that there's obviously a kind of
concurrency conversion that is
beneficial and the cost of living in the
Philippines compared to here in North
America is also much lower so so there's
a value there but it goes way beyond the
value one of my last jobs that I
actually hired out I did post the job
for North American candidates and also
Filipino candidates and I requested a
simple tasks to be done using Excel and
the actual work product I got from the
individuals in the Philippines was
astounding like it was so much better
than what was going on in North America
it actually made me feel a little
worried for North American workers
because the every single applicant
almost every single applicant in the
Philippines just nailed it with graphs
and they actually someone went farther
beyond what I even requested which blew
me away to see that kind of thoroughness
inside of this this first task so other
reasons I really really like the the
Philippines is English is learned and
used widely right - gah lah is the the
native language but English is learned
at a very young very young age and it's
also used widely in the school system so
and their their English is a very
Western style of English you also have
the BPO industry which is the the
business processes outsourcing industry
that has been booming for well over a
decade and what this is if you've ever
noticed you call your bank you call
PayPal you call up major airline
corporation like American Airlines and
all sudden you're speaking with someone
in the Philippines right so all these
call centers move from North America and
many Western countries moved over to the
Philippines specifically which means the
they have been teaching and learning
about kind of what I would call the
standard of customer support customer
service and a lot of the different types
of business practices so culturally it's
normal for I mean there's just so many
Filipinos who work within this industry
of customer support and in kind of
virtual assistant world and a lot of
them have had training at a corporate
level which is really really quite
valuable trustworthiness is very big
loyalty is also very big and these are
cultural things right there are some
cultural challenges a lot of times your
team in the Philippines might not step
up and and mention that they see a
problem or mention that they see a
better way to do things they will follow
your word your video you send them
almost to the tea but this is where
building relationship and keeping
communications open is so key and I've
really worked with my teammates to
invite them like to invite their
feedback because I want that feedback
when they're hands-on on a task day in
and day out you know if you notice some
a better way to do this let me know keep
that communication open and really it's
all about relationship building I love
the ability to be able to pay my
teammates again who outperformed their
North American counterparts in some of
these tasks that I used to kind of test
if they were going to be my teammates or
not so not only did they outperform but
they're a better value which allows me
to pay them very very well right I pay
them monthly on a salary whether they
have 40 hours a week or not and I pay
them well so they'll be there each and
every month I don't want them ever
looking for other help because now
they're part of the team right my
business needs their help and I'm always
trying to think of new things to pass
off to them to keep working from there
so that's why I chose the Philippines
the final component in this video is the
third part which is what platform is
best to hire now I really think it's
important for you to get yourself and
your business to a point where you can
actually outsource full time when you
have somebody there forty hours a week
a hundred and 60 hours per month it
forces you to find more ways to leverage
their help syndication is big right so I
put up this video and then I'm done with
it for this video goes out and gets
worked on and turned into the podcast
and goes out to my podcast feed etc etc
there's a lot of different ways you can
leverage it and when you're paying
somebody you know full time even if it's
$250 a month or 300
dollars per month for a hundred and
sixty hours of work it forces you to
start to think like okay what's that
next thing I'm going to hand over to
them build up a queue of work in the
evening before you're done
that's works for us in North American
hours and then send it over and by the
time you wake up that work product gets
done it's really extremely powerful
so fiber is one place that a lot of
people think about so fiber has changed
a ton over the years for a while it was
five bucks plus a dollar fee and then
you'll get back something relatively
quickly fiber is now a lot of 10 20 30
40 dollar tasks available if you ever
want something turned around in 24 or 48
hours that's gonna cost you an extra 10
20 dollars right there because nothing's
done quickly on Fiverr anymore and they
have increased their fee on Fiverr for
the platform by over by a hundred
percent at this point in time so I don't
jive with that website I've found very
poor work product and it's never
building a relationship with someone who
I can rely on long term I've had a few
good experiences but I've had a lot of
bad experiences on there and I'd prefer
to have someone on my team who I can
really rely on being there knowing
they're there each and every day up work
is another one that a lot of people use
and talk about regularly so up work
about a year and a half maybe two years
ago increase their fee they completely
doubled it again a hundred percent
increase in their fee up to 20 percent
so up work takes 20% of the outsourcers
pay just to be the platform which i find
to be an exorbitant fee but you also
have a couple other challenges on up
work number one people are actually
buying fake reviews and buying fake star
ratings and this means that you don't
actually know you can't really trust the
reviews you got to spend a lot of time
reading through those reviews etc etc
that's more on the how to hire stuff but
that's just one of the challenges also
there's inflation going on on up work
the prices that that outsourcers even
even in the Philippines are charging is
significantly inflated versus working
directly with the individuals themselves
so that's why I prefer online jobs dot
pH now I am an affiliate so if you go to
Myles Beckler comm /va you'll go to
their website and if you do sign up to
use the platform it's a monthly thing I
do get a kickback that's not why I'm
making this video it just gives
you an opportunity to help support the
channel in these types of teachings so
online jobs dot pH is the largest job
board in the Philippines where people
from Western countries Australia Europe
nicest America Canada etc are able to go
work and find Filipino and Filipino
outsourcers and teammates through a
variety of different tasks right you
find designers developers coders virtual
assistants customer support content
creation individuals all kinds of
different jobs so that is a platform
that I personally prefer and they have
two levels of membership so for 67
dollars a month you get access to the
whole job board you sign up for a month
you turn it on you go post up your job
listings you go email and do your hiring
and then you can turn it off when you're
done and that's it you can pay your
individuals yourself through like
Payoneer or through zoom and that pretty
much is the game right so you can use it
on demand they have a higher priced
option that's $97 per month and on this
option you actually get access to a full
course and the full course is how to
find how to hire how to train your
virtual assistants which is a really
powerful course and so that's $97 miles
Becker com4 / outsourcing is a URL
that'll take you to that course and when
you sign up for that course you actually
get access to the full platform for a
month as well so that's really the best
value because you get that training as
well so I've had by far the best success
I've got multiple teammates who I've had
with me for several years now that came
from that job board and they're like an
extension of our family in a major way
right like we one of our teammates just
had a baby and and we hired a backup for
her because she's got a baby now and we
want to make sure she had the ability to
you know have sick days as needed and
care for the baby days etc my designer
my developer we use an audio guy who
does all of our audio work he's in the
Philippines so really truly that's kind
of the it right I really think that
online jobs up pH is that direct route
that allows you to connect directly with
the teammate directly with the
individual who's going to do the work so
they don't really take a fee from you
for like the the other ones do so on
Fiverr every time you do a job there's a
fee for the platform on up work every
time you pay there's a fee from the
platform there's an all
jobs you pay to get access to the job
board you're able to do your hiring then
you turn it off and six months later if
you want to hire another teammate you
just go sign up for another month turn
it on and so on and so forth
you don't have to pay so I've now been
paying some my teammates you know tens
of thousands of dollars over the course
of several years and they're not taking
a percent off of all of that right
they're not taking twenty percent of
that which is absolutely ridiculous in
the long term so that's why I prefer it
if you have other questions right if you
have something if there's some aspect
about outsourcing that you're just
you're you're stuck on you really need
to know the answer to give me those
questions inside of the comments so I
know what kind of videos to make for you
if you enjoyed this video give me a
thumbs up all of the links will be down
below in the description I do appreciate
any support but whether you use my
affiliate link or not the online jobs up
pH is what I use right so that's why I'm
sharing it with you it is because it's
the platform that I use but if you go to
Myles Becker comm for size VA I do
obviously appreciate it be sure to
subscribe I got three videos a week
coming out any questions getting me in
the comments thumbs up share it like it
grab the URL spread it out all around
the internet do what you do I appreciate
you and I look forward to connecting
with you on the next video until we meet
again
be well
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