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Monday, April 20, 2020

Project Management Basics - Productivity 1 - DS031 #DougShow #Best Education Page #Online Earning

Project Management Basics - Productivity 1 - DS031 #DougShow



you know if you stick with it you'll get
better at it and that's what happened
with me because I wasn't particularly
good at managing projects in the
beginning hello what's going on this is
the Doug show
I'm Doug Huntington and welcome to the
first episode on productivity so we're
gonna do a four part series with topics
on productivity so today we are gonna
cover project management and that is
kind of my wheelhouse
I am a PMP that's a project management
professional and I got that back in 2008
which is it's been a while so I've gone
through a few cycles of you know keeping
that current and taken courses and
practiced managing projects for many
years so that is what we're gonna cover
today and this is kind of a cool episode
here because I recorded this with my
wife so my wife and I had a podcast for
a short stretch we did about 20 episodes
and that was in 2018 so I was actually I
recently saw that the domain was up for
renewal so it was right around I guess
like the May time frame when we were
kind of coming up with the idea and like
I said we did about 20 episodes we
haven't recorded any new ones for the
last several months since we moved we
got pretty busy and we were kind of on
hiatus anyway the point is it wasn't a
waste cuz you know number one I'm able
to reuse the material and all the
content that we did but at the same time
we also learned the mechanics of or I
learned the mechanics and Elizabeth my
wife learned the mechanics of you know
producing a podcast so there was like
the technical aspect of like the gear
and then there was the website and
hosting the podcast and all that stuff
so even though we sort of stopped doing
it that's sort of we literally stopped
doing it and put it on hiatus for the
time being it
a worthwhile thing and that's kind of
you know as an aside one thing that I
look at for my projects that I work on
now it's like his even if this doesn't
you know work perfectly or I end up not
it just doesn't work how I expected it
to well I learned something is my
network gonna be bigger or better
because I'm trying it out and like I
said this podcast the one we were doing
is called survive the nine-to-five and
it was fine we got to see you have some
discussions and it was a worthwhile
thing and you're gonna be able to listen
to that today people have been enjoying
hearing about the beers and I suppose it
is the people that actually drink beers
so I'm gonna tell you what I'm drinking
right now my wife just got home a few
minutes ago she had a couple uh it was a
case of beer I'll tell you what we got
so there's a case of beer and she picked
up something from a brewery I hadn't
heard of crazy mountain burrowing
company this is not sponsored it just
happens to be what I'm drinking I'm
checking out the crazy mountain amber
ale
they say it's malty hoppy and smooth and
this Brewing Company is out of Edwards
and Denver Colorado the art is pretty
cool there's looks like an owl with
antlers and as I turn the can around
here I see they they call this a shyam
us it's an owl a mule deer and a bobcat
which sounds like a crazy animal very
scary and that is what the picture is
also as I'm looking at the can wow it
looks like it has hands and a talent too
so this is kind of a fierce animal and
as I'm drinking the beer it's pretty
good you know an Amber Ale is fairly
middle-of-the-road and typically I'm
going for something more exciting but
it's a nice it's a nice afternoon beer
here and I'm enjoying it so if you get a
chance check out crazy man we got a
variety pack too so there's a
Pale Ales and some IPAs with my name on
it and that's coming up for me later
like I mentioned before this is part one
of a four-part series so today we're
talking project management part two is
going to be like email tips and email
productivity number three is going to be
deep work and there's a whole a whole
book called deep work by Cal Newport
really enjoyed that book and finally the
fourth part is going to be prioritizing
at the very beginning of the discussion
here you'll hear us talk about two
episodes of survived the 9:00 to 5:00
that we have deleted all right so those
were a couple podcast kind of funny that
we actually did this but we went to a
happy hour and we're like hey we're
having a great conversation why don't we
just hit record here and then it just
got out of control so we published those
for like a very short time and then we
pulled them because I listen to it again
and I was like this is nonsense so
lesson learned it's okay to have a you
know sip a little beer you know have a
little drink whatever enjoy yourself
however there's a limit to you know what
you can do and record and have it
interesting or coherent or anything like
that anyway that is what we're talking
about there that's enough rambling for
now let's go ahead and talk about
project management
[Music]
I'm Doug I'm Elizabeth and we're back
from our two-part episode series Friday
night drunk podcasting this should be I
hope a little bit more coherent and easy
to follow I don't know if you listen to
those but we thought we'd try it out
and that's that's what you got
yeah and if you listen to the podcast
for the first time and those are the
ones that you heard I encourage you to
check out some of the others where we're
sober recording in the morning and in
fact we're recording in the morning here
so it should be a little tighter and we
just had coffee so I think this should
be much better I feel help so today
we're talking about project management
and the other three in the series on
productivity are going to be email
productivity and tips and tricks' deep
work and focusing and then the fourth in
the series will be prioritizing and
figuring out what to work on so today
we'll get into the project management
aspect in I have a PMP I'm a project
management professional and we'll talk
about that a little bit more in depth
and what that really means and the
prerequisites and all that but we're
gonna try and cover project management
from like a perspective of like non
jargon early so I'm going to try to
because I think a lot of times people
get bogged down with the details and
that sort of thing so Elizabeth do you
have much experience in the project
management area I do I'm not a PMP like
you are and I don't think my title has
ever been project manager but
essentially most of the jobs that I've
worked have involved managing projects
to one degree or another and I was
actually a pro I worked in a program
management office which is a little bit
different the principles of project
management still apply but as a program
manager you're managing multiple
projects that make up the program so
yeah
I've I'm not a PMP I'm not trained I
guess are certified in that way like you
are but yeah I think I know how to
manage a project my co-workers might
disagree but yeah sure and I think about
it I mean I sort of found my way into
project management because I you know
worked on different pieces of projects
and a lot of times if you just stick
around long enough and you have at least
some leadership skills and you can
communicate with other people reasonably
well better than your peers a lot of
times you'll end up managing projects
and then if you're you know if you stick
with it you'll get better at it and
that's what happened with me because I
wasn't particularly good at managing
projects in the beginning at all
so can we define like just what a
project is from the project management
like aspect sure do you have the
definition up right there don't read it
but do you have it you know what I don't
have it but this is a good test for know
me too so I think that there is a very
distinct definition of a project I'm
trying to remember what it is I remember
it's like it has to have a start and an
end a project does so it's like a
defined set of tasks with a start and an
end date intended to accomplish
something I don't know that's my guess I
think that's pretty much it yeah so it
has a distinct start and end and then
there's a specific thing that you have
to accomplish that's the project there's
a specific output and project management
is just I mean really it's a set of it's
a body of knowledge
a set of like ideas that help you manage
projects and deliver them like on time
within the budget and you know without
everyone going crazy
essentially in dealing with change that
is a big thing ok can I sure but what's
the official definition ok this is from
the project management institute a
project is temporary and in that it has
a defined beginning and end in time and
therefore defined scope and resources
and a project is unique in that it is
not routine operation but a specific set
of operations
designed to accomplish a singular goal
hey not too bad yeah so pretty close and
it's a pretty big distinction between
like the like ongoing sort of things so
can you think of any examples of what
those might be or I don't know maybe
since I'm in the healthcare field
managing like ongoing billing operations
that's not a project because it's going
to go on forever but a project would be
something else I was trying to think of
a good project around billing operations
a project would be I don't know
a project would be if they were putting
in like a new software system and you
know that is the project in installing
it making sure it works with everything
else and once it's installed it's done
yep and then I was gonna say I did a lot
of work and software and stuff like that
so ongoing stuff ongoing tasks and work
would be keeping the server's running
and upgrading those on a routine basis
and that just kind of goes on and on and
I like just an IT department maybe where
they're like getting laptops out and
upgrading that is just an ongoing thing
if they if the IT department was buying
a whole bunch of new laptops and getting
it out to the users then that would be a
project because it has a start and an
end and the specific thing that's
happening so sounds good all right now
before we get into the PMP and
prerequisites and stuff like that let's
just talk about like managing a project
let's say you're you know you're doing
your job and your boss asks you to
manage the project you're gonna have to
you know figure out what that means
so let's kind of go over the steps of
what that is so I think at the core
there's there's a few things you really
need to do and again I'm greatly
simplifying this from like the the PMI
that's the project management institute
but in general if you could do these few
you'll be in good shape and it was a bit
feel free to jump in is I'm going so you
want to identify like what the hell the
projects are doing right like what's the
output of the project I'm a lot of times
this may be referred to as like a
project charter and it's just what
you're delivering and sort of the scope
of what's happening after that you want
to define like the tasks that need to be
done to make that happen once you have
those tasks listed you'll want to figure
out who's doing them so that's like
resources and that sort of thing after
that you figure out sort of a schedule
and once you list out those tasks it'll
become more apparent what order you need
to do things in you could move things
around and then understand sort of like
the priority and scheduling which is
really important and then further once
you get that word or done sometimes you
need to have certain things finished
before you could do other processes
other tasks further down so those tasks
are dependent on others and if you can
get that like this maybe like four steps
right or at least think about them ahead
of time you should be in pretty good
shape and you'll be way far ahead of
other people who maybe just internalize
the things that need to be done on a
project and then it's harder for them to
communicate it to other people like
management or to other people that need
to do work for them so if you could list
out all the stuff it will be much easier
for communication and tracking the
project in general yep yes and if we can
back up a little bit I think the first
step is the most important that we have
listed in the Doug talked about what is
the output and why and the reason this
is the most important sometimes it's
very clear we're implementing a new
billing system okay you need to install
it and it needs to work that's pretty
clear but sometimes it's not that clear
and how do you know you're going to be
successful how do you know the project's
going to be successful and that doesn't
what do you think makes it a success you
need to identify who the prime
stakeholders are and that's a I guess a
project management eternam stakeholder
but you know who's the boss who's the
boss who cares about the project and
what do they want to happen and so you
have to know what that person considers
a success and what they expect before
you can define all that other stuff
right
I think KPI is gonna try and keep you
know jargon out but key performance
indicators but really like once you
figure out like the goal you'll want to
have some mechanism that you could track
and measure before the project and after
the project so for the example of
implementing and you know installing a
new software system there's probably you
know there's a reason why like is it
gonna save time is it going to make it
easier is it gonna do something faster
and hopefully you could track that so in
the future you'll know hey we we
installed this new software and it
didn't improve things so we should keep
an eye out the next time we think we
want to do that and if it turned out
well then maybe you'll have more
confidence the next time to you know
install the software because everything
got better after you did that so if you
define that early then everyone will
have like a mechanism to track that
otherwise like why are you even working
with the project right mm-hmm cool I
think a lot of times if you're working
on like smaller projects on smaller
teams perhaps that's where you can get
fuzzy where you're thinking hey we
should work on this thing and maybe
there's not a clear reason why did you
should do it and I think that's where
you know people end up working on
something that's maybe a waste of time
and no one realizes that you're kind of
aiming towards some vague goal that's
ill-defined have you been on a team like
that or a project like that I don't
think I've been on a
object like that no I think usually the
goals have been very well defined but I
think the issue I've come up with more
often than that is everyone not being on
board for the project so we know what
we're trying to accomplish and maybe
it's important to some people but it's
not important to other people and so the
work doesn't get done right and to throw
in more jargon but these are all common
like if you understand some of the
vocabulary then you'll be in better
shape in your corporate setting
basically it's like a matrix environment
where there are people working on the
project that don't necessarily report to
you or other people and your you may be
peers there may be different levels but
essentially you as the quote project
manager do not have authority over the
other folks and you can ask them to do
things but they may have other
priorities now this is where actually I
was really good at this because I
understood people have other priorities
other incentives their boss may be
telling them to work on something I may
be telling them to work on something
else and at that point I get it right
they're gonna follow their boss so it's
my job as a project manager to escalate
to the appropriate level to get them to
either work on my project or I can get
the definitive answer that they were you
know the the project members work is
more important than my project and then
I would have hopefully some leeway on my
schedule or something but at some point
someone has to make a decision like hey
what's more important there's only you
know 24 hours a day I can only get you
know a certain amount of work done or a
person can only get a certain amount of
work done so and that's a tricky
situation I've always found especially
you know you might be on a project
working managing a project and there are
people above your level that are
assigned tasks to do so you're you know
whatever your manager and
your project manager but there's
directors or VPS or whoever on your
project and they're not doing their
stuff and you have to escalate to
someone and say hey
Doug's continuously late I don't know I
always found that difficult difficult to
do a little bit tricky relationship wise
how did you handle those types of
situations because you're you're
essentially tattletaling right you know
what I was totally fine with it because
I knew that being entitled tales in my
nature no I knew that the priorities
were different and basically like I
would probably request whatever I needed
and then I would go to my lead or boss
or whoever and then it's their job to go
fight the battle for me so hopefully
they know that I need to maintain a good
working relationship with whoever it is
and it's their job to figure out the
priority so I would go to my boss and
then have them figure it out
and I don't care what the you know
either the person is gonna do it or
they're not but someone needs to do the
work for the project and I don't care
who it is they have to figure it out so
I think I was ok with it and you know I
didn't make it personal and hopefully no
one took it personally I know I think
earlier in my career I definitely got
frustrated when like when someone kept
asking me to do work but I was basically
like not supposed to do it and sort of
what happens at least the places I work
a lot of times there were different
companies different vendors working for
the client and we were kind of enemies
like literally like working on the same
contract and yeah so we weren't
necessarily like playing nice with each
other we would really try to make each
other look bad so I think they were
trying to make like my team looked bad
and then I would try and do the same so
it was funny that that dynamic you know
looking back now it's funny but I was
really frustrated when I was working
with those people
sure another tactic I've tried
and hopefully you mean you should do
this anyway but when you have the steps
down you have the list of people who are
responsible for them you're probably
going to be running regular meetings and
tracking tracking those steps tracking
the progress they'll be due dates so
there'll be some sort of status report
that goes along with your project and if
people aren't getting their work done
you can sort of broadcast it on that
status report that goes you know to
everyone goes to the stakeholders and I
think ideally that is how sort of people
stay in line because they they don't
want to be delayed or they don't want to
be read on the status report and when
you put those steps together
theoretically you have a meeting and
everybody agrees to them right I think a
lot of my job was was that where you
have the schedule you develop the
original project plan it everything
changes by the way like we develop these
plans knowing that it's just going to be
you know the best we can do and then
there's a little wiggle room hopefully
but you know maybe it's a meeting every
every week to check status maybe with
various teams and then maybe it's you
know perhaps every day when it's getting
closer to delivery time you really need
to track it but essentially what you
said where you're going through each
task you have an owner you have a date
you have a maybe percentage complete
that sort of thing and in that way you
can make sure let's say it's a six month
long project you can make sure that
you're actually going to finish it on
time and you'll have an idea you know in
month one in month two are you where you
should be based on like the things you
have to complete and how long it takes
and all that stuff
so that's sort of the magic of like
having this all together and maybe
having like a lot of different people
working on the project so and you know
we didn't mention in the notes but there
are a lot of different project
management tools and
I've used probably 10 different ones
depending on like where I was working
and what was going on however most of
the time I ended up using some
spreadsheet so currently I'm using
Google sheets but even in big corporate
settings most of the time the default
that every project team member had
access to was Excel now what would have
you used a Lizabeth yeah I think for
most most projects an Excel list is just
fine I started out using Microsoft
Project which is a really powerful tool
but it is almost more complicated than
you need for a basic project I always
felt like the the power in Microsoft
Project there were some good
visualization tools and then also
resource tracking so if I don't know if
say if you're in construction and you
know you have 30 trucks and they can
only be in certain places at certain
times and you can assign resources to
tasks very easily and things like that
that could be very powerful to track but
yes for most for most projects a simple
list is fine with the tasks the owner
may be and the due date may be a start
and stop date if it's gonna take a while
right what else would need to be on
there a quick backtrack is on Microsoft
Project one thing that I liked a lot was
dependency tracking oh yeah so that was
nice where you could if you moved the
date it would cascade down Sharon so
that was nice but like I said most of
the time it was easier and more people
had access to Microsoft Excel so in
nowadays there's a lot of free apps out
there and some paid stuff but yeah it
really doesn't matter it's just you know
whatever you want to use is probably
fine so you're right I said a couple
things you listed so the tasks some
dates the owner and then that's
mostly it you can make it a little more
complicated if you wanted with the
dependencies but after that not not a
huge advantage to make it more
complicated
alright I want to talk about the PMP
stuff and what that was like getting
certified sure so I had an opportunity
and around 2008 or so to get my PMP I
was fortunate in that my company had a
program and they were very what word am
I looking for they were very supportive
supportive yes they were very supportive
to help us get our PMP so they had like
on-site training that we were able to
take so we took like a five day bootcamp
and then I think a month after that I
took the test now we'll talk about some
of the prereqs but it's a difficult test
and it takes a few hours and there's a
large amount of material so I think I
think it's pretty hard to get just
overall so let's hit the let's hit the
prerequisites here so there are two sets
of prerequisites if you have a four-year
degree you need to have 4,500 hours
leading and directing projects and then
35 hours of project management education
the 35 hours of project management
education was like the the five day
bootcamp that I described I think you
can actually do that online but you know
in person you actually get a lot more
out of it and it's way more expensive
but at the time my company paid for it
so that was great
the other set of prereqs is if you do
not have a four-year degree so that
would be a secondary degree like a high
school diploma or associate's degree and
in that case you need to have 7500 hours
leading and directing projects and also
the same 35 hours of project management
education so you have to have a lot of
hours on the job
and when they say managing and leading
projects
most of the time you're you're gonna be
okay as long as you were on a project
team managing your portion of the
project and you do have to document all
this so that is as part of the game of
project management is being able to
document things well so I mean you have
to put together all the hours that you
work and you know what you worked on and
have a you know a lead or a manager that
can support you and say yeah you worked
on that project should your application
be audited was your application audited
you know no it wasn't so you know I have
actually I don't know anyone that has
been audited personally but there's some
percentage that they do on it and why
might you get the PMP so this is from
and we'll put a link to this this is on
the PMI org website the PMP can provide
a significant advantage when it comes to
salary and earning potential among
survey respondents 2:00 p.m. eyes
earning power salary survey this with a
PMP certification garner a higher salary
20% higher on average than those without
a PMP and employers benefit as well so
when more than one-third of their
project managers or PMI PMP certified
organizations complete more of their
projects on time on budget and meeting
original goals so so question for you do
you think you're a better project
manager than I am
because you have your PMP not
necessarily know you're talking
personally me versus you yes that me
versus you know so I interviewed for a
job once and the person I was
interviewing with had their PMP on the
wall and I was like oh you have your PMP
and he said that doesn't mean anything
which I thought was interesting
hmm and I definitely I think it
definitely is like a hurdle for
interviews cuz or for jobs because some
will
require a PMP but I don't necessarily
think if you have your PMP that means
you're you're a good project manager I
think a project for project management
to be successful I think the
organization has to embrace the project
management philosophy and if you're the
best project manager in the world but
the organization doesn't hold its people
accountable and doesn't you know buy
into accountability for tasks you're not
gonna get anything done I don't know you
you probably are a better project
manager than I am but I was just curious
curious what you thought because I think
I have all the Education and Skills and
all of those hours leading and directing
projects and and the prerequisites but
I've just never gone through and gotten
my PMP it's expensive isn't it yes I
think it's about 500 bucks or so oh I
thought it was a few thousand no it's
like about 500 bucks but a lot of times
if you're taking it in person boot camp
that may be you know that's gonna start
it 1,200 1,500 dollars probably and then
you may have to travel to go to take it
if you're not able to you know be close
what is the test like multiple choice it
is multiple choice but it's usually it's
usually like five answers like a through
e I guess and many times it's a you know
a B and C answer and then D would be a
both a and B or like neither something
or none of the answers above or correct
or something like that so it's a pretty
hard test for multiple-choice you you
may not believe it but they make the
questions pretty hard so and I remember
I studied really hard for a few weeks
yeah probably about a month leading up
to and I spent a ton of time lots of
flashcards tons of material and back to
your point about managing projects
better or worse with the PMP the cool
thing with the PMP
is it it gives like a common set of
vocabulary and framework that if you see
someone that has a PMP you should assume
that yeah at least you can talk the same
language and understand some of the
jargon that we've cut out like the
critical path and some of the you know
different estimation methods and that
sort of thing
however I've definitely worked with a
lot of PMPs that maybe they weren't
assertive enough and they didn't know
how to work with other people well maybe
they didn't communicate well but they
had their PMP so you're I mean you're
right and I think it just comes down to
like individuals some people may have no
project management background but they
could deliver things on time and on
budget and like really have a good
relationship with their project team and
everyone loves to work with them but
they may not have a PMP or know anything
about project management and then
there's other people that may be poor
communicators and then they have their
PMP tons of experience and then yeah so
when you worked in the corporate setting
as a project manager did you like it
there were there were portions that were
that we're fine I'm trying to think did
I actually like it I think at the very
beginning it was probably a lot more
interesting because whenever you're
learning something new it's interesting
and then after a while the newness goes
away and then it depends on who you're
working with so I think it depends on
who you're working with project
management is fine I think one of the
great things for me is and I mentioned
it earlier I don't think I was very good
at first because I literally was coming
from you know working on projects to
managing like maybe the little piece of
the project for my team and then
managing much bigger projects and
managing other team so I went from being
completely unskilled to very slowly over
time like building up the skills and
understanding it wasn't a lot of times
it was more about the relationships with
the other teams and like negotiating
versus anything else because like I
mentioned before
I was on I don't know I was like in
political environments so there were a
lot of moving pieces and if you could
have an ally on another team then you
could work together and maybe I have her
back this time and she has mine next
time stuff like that
so I think I enjoyed it once I started
figuring out it was more like
relationships and politics because if if
you would try to if you try to apply
like logic and reason to things that
don't use logic and reason then you get
frustrated and so yes yes and I think
that's why maybe I'm not the best
project manager is because I I yeah I
try to apply logic and reason where
sometimes it doesn't apply and also I
just sometimes get frustrated and want
to say just do your job and I don't know
90% of project management is just trying
to get people to do the work that
they've agreed to do I just wanted to
say well just do it why don't you just
do it yeah there's a lot of soft skills
in there yep all right so any other sort
of project management tips you could
think of or any tips so if you're
interested in project management and you
haven't had a lot of experience in it
you can apply it to anything so let's
say you have a vacation that's coming up
big vacation with your family apply it
to this you can write out you know a
list of steps research hotels pick a
hotel research locations pick a location
or whatever and you can go through yeah
you can just write out a list of steps
for your vacation assign it to different
members of your family and treat it like
a little project and you can see how it
can help with something like that right
and we can I mean we get let's throw out
some more stuff so like you said picking
a place figuring out the scheduling what
are you gonna pack how are you gonna get
there what's your budget
yep great and so budgeting and then you
literally you know let's say you have
you know a family of four you can assign
like alright like what are we going to
pack and give it to
you know your your teenager and then
have them figure out like what are they
like what is each member of the family
need to bring where are we going to pack
it how long is it going to take to get
to the places and so on and so forth so
that's fun right you could turn a family
vacation into a piece of work an
assignment no but you can you can apply
it to anything like we said a project is
just a specific goal that you're trying
to accomplish an interrelated set of
tasks with a start and stop date so you
know you can apply it to any anything
and sort of see how that works
what were the other productivity ones we
had email deep work and focusing is
going to be part three and then part
four is prioritizing and figuring out
what you need to work on I would say so
along with project management if you
want to research a little bit more look
at issues and risks and so if you get
into a corporate or a very complicated
project you're probably going to do some
some issues tracking and that's a pretty
that's pretty key part of project
management is keeping track of of your
issues and that was actually how I
really got started in it I was on a
couple big projects reporting directly
to a director and I ended up doing you
know issue and risk management for the
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